Smart Force Outsourcing System Ltd. is a professional cleaning service provider in Bangladesh. We are dreamed to make a one stop service solution center for our customers as per all of their needs. Management itself is highly skilled and has passionate and exceptional domestic cleaning skills and experience in the industry. Our staff is our most important asset and therefore time, effort and personal attention and training are part of our values for the business. Equipment and chemicals of best quality are used in order for clients to always receive the best, latest and safest products and service. Management and staff of Smart Force understand that the client is the first priority. We are the best Cleaning Service in Bangladesh. They are committed to their service and undertake to study and understand the client’s policies and procedures. Smart Force will ensure that all staff know, understand and adhere to the clientʹs policies and procedures in order to ensure correct actions and service. Ongoing training of Smart Force staff and superior supervision will always be part of the package. Regular Customer conduct is one of Smart Force ʹs highest values, therefore all staff is referenced checked as well as screened before they become part of the Smart Force team. Management and supervisors monitor measure and evaluate service levels on a constant basis and have an ʹopen door policyʹ in place for all their clients as well as staff members.
Quality Management and
Smart Force has the system of supervision from head office to field. The activities of the cleaners will be monitored by the supervisors of Smart at the spot/ field and reported accordingly to the contact person of cleaning service at the head office in daily/ weekly meetings/ discussions and visits. A register and monitoring format is maintained by the supervisor to record attendance, leave plans, complains etc. The daily performances of the cleaners are monitored by the supervisors. We are the best and cost effective Cleaning Service in Bangladesh. The supervisor for each group of cleaners sits on a regular basis at weekly meetings and reports to head office of the outcome of the meetings. The cleaning service contact person attends two meetings a month and reports to the management. The management sits with the supervisors and the contact person every fortnightly.
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